Delivery Policy

Effective order management is crucial for ensuring customer satisfaction in the retail sector. A well-defined order processing plan not only optimizes internal operations but also guarantees reliable delivery times.

Orders are processed Monday through Friday, as well as on Saturdays and Sundays. This flexibility in order processing allows us to respond quickly to customer needs, ensuring that each order is ready to ship within 1 to 3 business days. This speed is essential to maintaining a high level of service and meeting the expectations of modern consumers.

Regarding delivery times, these vary depending on the destination. For deliveries within France, the delivery time is between 1 and 5 business days. This timeframe is generally influenced by factors such as geographical distance and logistical conditions. For international shipments, delivery times can range from 3 to 20 business days, depending on customs regulations and the transport services used.

It is important to note that these delivery times are estimates based on historical data and may vary depending on unforeseen circumstances, such as extreme weather conditions or disruptions to transportation networks. Therefore, customers are advised to take these factors into account when planning their purchases.

In conclusion, rigorous order processing planning and a clear understanding of delivery times are essential for optimizing the customer experience. This not only allows you to meet customer expectations but also strengthens your company's reputation in an increasingly competitive market.